Conference Call Transcription - 4Q07


Atualizado em 2008-03-13T12:03:36
All the dates of this page are presented in official timezone of Brasilia - Brazil.

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International Conference Call
                 Natura - Q&A
      4th Quarter 2007 Earnings Results
             February 29th, 2008

Operator: Thank you.  Ladies  and  gentlemen,
we will now begin  the  Question  and  Answer
session.  If  you  have  a  question,  please
press the star (*) key, followed by  the  one
(1) key on your touch-tone phone. If  at  any
time you would like to remove  yourself  from
the questioning queue,  press  star  (*)  two
(2). Ladies  and  gentlemen,  again,  if  you
would like to pose a question,  please  press
star  (*)  one  (1).  Excuse  me;  our  first
question comes  from  Mr.  Robert  Ford  with
Merrill Lynch.

Mr. Robert Ford: Hi good  morning  everybody,
good afternoon  to  those  of  you  in  later
times also. But Alessandro, you are  pursuing
many initiatives that seem  very  compelling,
right? Individually and  collectively  and  I
was wondering if you could expand on some  of
the   efforts   to   perhaps   improve    the
relationship with the consultants  and  maybe
the Consultora Orientadora Program  with  the
Casas Natura in Brazil.

Mr.  Alessandro  Carlucci:   Hi   Bob,   good
morning,  how  are  you?  Let  me  explain  a
little bit more about the investments in  the
relationship with  our  consultants  and  you
already mentioned some  of  them.  Maybe  the
first one, the most  important  one,  is  the
implementation  of  the  CNO  model   -   the
Consultora  Natura  Orientadora  -  that   is
going to start in the middle of 2008  and  we
are going to finish  the  implementation  all
over Brazil in 2009, so in  one  year  and  a
half ahead we are going to  operate  all  our
operations in Brazil under the CNO model.

And another initiative  to  establish  better
Atualizado em 2008-03-13T12:03:36
All the dates of this page are presented in official timezone of Brasilia - Brazil.